Michael Anderlin

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Recent activity by Michael Anderlin Recent activity Votes
  • I don't see the ticket of my colleagues / company

    When you connect to our support centre, you see the list of your ticket but you don't see the tickets of your company. This is the normal default behaviour. We can change this setting and make the ...

  • Mockbank AIS test is not working anymore

    There is a problem with Mockabank AIS test. We did a fix that will be very soon release with version 4.0.7.1

  • BankingSDK v4.0.7 has been released

    We are happy to annonce that the version 4.0.7 of the BanksinSDK has been release. You can download the new Docker on dockerhub You can find the information about the change in the change log.

  • BankingSDK v4.0.6 has been released

    We are happy to annonce that the version 4.0.6 of the BanksinSDK has been release. You can download the new Docker on dockerhub You can find the information about the change in the change log.

  • I connected an account but don't get any transactions or balances

    You just had connected accounts but get transactions or get balances returns an empty list? PSD2 has defined a limitation in the number of time the balances or transactions can be fetched in a 24h ...

  • Counterpart IBAN and name not available in France and Portugal

    Following the French law, the counterpart IBAN and name are private and is then not shared with the PSU and the client, neither in the banking app nor in PSD2.Sadly, there is nothing that can be do...

  • BNP Belgium instant payment not available or not working

    Despite the fact that BNP Belgium is supporting instant payment, we are facing a lot of errors during the round trip to the bank. On desktop, the bank says that instant payent is not available and ...

  • Damn, I don't find initiation calls in the trace!

    Sometime, you are not able to find the trace of the account access request or the payment initiation in the list of calls on developer portal (https://developer.bankingsdk.com) That is possible. Th...

  • Where is the documentation?

    Since version 3.0.0, for a easier accessibility, we have moved our documentation to https://docs.exthand.com. On that site, you will find three main sections. Guides: getting started, definitions a...

  • How to manage your tickets?

    First step is your identification! In order to see your tickets' list, see the status of your tickets, manage your ticket... you must be logged in. Click on the login link on the top right corner o...